Set up call dispositions and purposes: Call management

Set up call dispositions and purposes: Call management

In this course we will discuss how to set up Call Dispositions and Call Purposes

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About this course

This course will help teach your Outreach Administrator what Call Dispositions and Call Purposes are, as well as how to set them up within your instance of Outreach.

Curriculum

  • What is a Call Disposition and Call Purpose
  • How to use a Call Disposition and Call Purpose
  • Knowledge Check
  • Course Survey

About this course

This course will help teach your Outreach Administrator what Call Dispositions and Call Purposes are, as well as how to set them up within your instance of Outreach.

Curriculum

  • What is a Call Disposition and Call Purpose
  • How to use a Call Disposition and Call Purpose
  • Knowledge Check
  • Course Survey